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APMG
APMGIntermediate

FitSM Advanced Service Planning and Delivery (SPD)

Duration

2 days

Language

English

Exam

FSMSPD

Level

Intermediate

Course introduction & overview

The FitSM Advanced SPD course is intended for IT professionals who want deeper expertise in the planning and delivery side of IT service management. Building on foundation level knowledge, learners explore service design, planning techniques, and delivery optimisation within a lightweight and pragmatic framework.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
APMG

APMG

APMG courses and certifications cover project management, agile, change and governance frameworks. APMG International is a globally recognised accreditation and certification body.

Course Dates & Delivery Format

StartEndDaysStatusFormat
9 Sept 202610 Sept 20262OpenOnline
16 Sept 202617 Sept 20262OpenClassroom
12 Oct 202613 Oct 20262OpenClassroom
12 Jan 202713 Jan 20272OpenClassroom
27 Jan 202728 Jan 20272OpenOnline
1 Feb 20272 Feb 20272OpenOnline
15 Feb 202716 Feb 20272OpenOnline
21 Apr 202722 Apr 20272OpenOnline
11 May 202712 May 20272OpenOnline