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ServiceNowIntermediate

IT Service Management (ITSM) Implementation

Duration

3 days

Language

English

Exam

SNITSMI

Level

Intermediate

Course introduction & overview

IT Service Management (ITSM) Implementation focuses on configuring and implementing core ServiceNow ITSM applications to support efficient service delivery. Learners gain practical experience with key ITSM processes and best practices through hands-on activities and guided scenarios. The course provides delegate with the foundation needed to successfully implement and manage ServiceNow ITSM solutions.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
ServiceNow

ServiceNow

ServiceNow courses and certification programmes cover digital workflows, IT service management and enterprise automation. ServiceNow is a leading provider of workflow automation platforms.

Course Dates & Delivery Format

StartEndDaysStatusFormat
20 Oct 202622 Oct 20263OpenOnline
10 Nov 202612 Nov 20263OpenOnline
9 Dec 202611 Dec 20263OpenOnline
20 Jan 202722 Jan 20273OpenClassroom
27 Jan 202729 Jan 20273OpenOnline
22 Feb 202724 Feb 20273OpenOnline
21 Apr 202723 Apr 20273OpenOnline
11 May 202713 May 20273OpenClassroom
14 Jun 202716 Jun 20273OpenClassroom