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Peoplecert
PeoplecertIntermediate

ITIL 4 Practitioner: Incident Management

Duration

1 days

Language

English

Exam

ITIL4PIM

Level

Intermediate

Course introduction & overview

The ITIL 4 Practitioner: Incident Management training focuses on the core practices and activities used to effectively manage IT incidents within service environments. Designed for professionals in IT service and support roles, this course helps participants understand how incidents affect service value and how to minimize disruption. Through real-world practice and strategic insights, learners build practical capabilities to support stable and responsive IT services.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
Peoplecert

Peoplecert

PeopleCert courses cover globally recognised frameworks including ITIL® and PRINCE2®. PeopleCert is a leading provider of best-practice certifications.

Course Dates & Delivery Format

StartEndDaysStatusFormat
26 Aug 202626 Aug 20261OpenOnline
3 Sept 20263 Sept 20261OpenOnline
8 Dec 20268 Dec 20261OpenOnline
8 Feb 20278 Feb 20271OpenOnline
11 Feb 202711 Feb 20271OpenClassroom
7 Apr 20277 Apr 20271OpenOnline
3 May 20273 May 20271OpenOnline
10 May 202710 May 20271OpenClassroom
8 Jun 20278 Jun 20271OpenClassroom