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PeoplecertIntermediate

ITIL 4 Practitioner: Relationship Management

Duration

1 days

Language

English

Exam

ITIL4PRM

Level

Intermediate

Course introduction & overview

This ITIL 4 Practitioner: Relationship Management course focuses on building expertise in the Relationship Management practice within the ITIL 4 service management framework. It is ideal for IT professionals seeking to deepen their ability to establish, nurture, and optimise interactions with customers, users, partners, and suppliers. The course combines practical guidance with best-practice principles to support effective stakeholder collaboration and service integration.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
Peoplecert

Peoplecert

PeopleCert courses cover globally recognised frameworks including ITIL® and PRINCE2®. PeopleCert is a leading provider of best-practice certifications.

Course Dates & Delivery Format

StartEndDaysStatusFormat
4 Sept 20264 Sept 20261OpenOnline
15 Oct 202615 Oct 20261OpenClassroom
4 Dec 20264 Dec 20261OpenOnline
11 Jan 202711 Jan 20271OpenOnline
4 Feb 20274 Feb 20271OpenOnline
9 Feb 20279 Feb 20271OpenOnline
18 Mar 202718 Mar 20271OpenOnline
30 Mar 202730 Mar 20271OpenClassroom
29 Apr 202729 Apr 20271OpenClassroom