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PeoplecertIntermediate

ITIL 4 Specialist: Monitor, Support and Fulfil

Duration

3 days

Language

English

Exam

ITIL4SMSF

Level

Intermediate

Course introduction & overview

The ITIL 4 Specialist: Monitor, Support and Fulfil course equips IT practitioners with the knowledge to execute and integrate five critical service management practices across operational environments. Designed for service delivery and support professionals, this training emphasizes real-world application of monitoring, incident handling, problem resolution, service requests, and event management. Ideal for those looking to broaden their ITSM practice expertise and improve cross-practice collaboration.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
Peoplecert

Peoplecert

PeopleCert courses cover globally recognised frameworks including ITIL® and PRINCE2®. PeopleCert is a leading provider of best-practice certifications.

Course Dates & Delivery Format

StartEndDaysStatusFormat
29 Sept 20261 Oct 20263OpenOnline
18 Jan 202720 Jan 20273OpenClassroom
17 Feb 202719 Feb 20273OpenOnline
22 Feb 202724 Feb 20273OpenClassroom
19 Apr 202721 Apr 20273OpenClassroom
27 Apr 202729 Apr 20273OpenOnline
8 Jun 202710 Jun 20273OpenOnline