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ServiceNow
ServiceNowExpert

Service Mapping Advanced

Duration

3 days

Language

English

Exam

SNSMA

Level

Expert

Course introduction & overview

This training is an Advanced Level course that covers the necessary skills to enable successful delivery of Service Mapping deployments. The course is an extension of the Service Mapping Fundamentals prerequisite course and provides additional best practices that are centered around implementing in order to best interact with the customer.

Your course package includes: β€’ Expert Instructor-led training β€’ Instructor guidance and support β€’ Official courseware and other relevant learning materials β€’ Hands-on exercises and real-world examples β€’ Practice tests and exam preparation (if applicable) β€’ Access to labs environment (if applicable) β€’ Certificate of completion β€’ Meals, snacks, beverages, tea, and coffee (for classroom courses)
ServiceNow

ServiceNow

ServiceNow courses and certification programmes cover digital workflows, IT service management and enterprise automation. ServiceNow is a leading provider of workflow automation platforms.

Course Dates & Delivery Format

StartEndDaysStatusFormat
14 Dec 202616 Dec 20263OpenOnline
11 Jan 202713 Jan 20273OpenClassroom
15 Feb 202717 Feb 20273OpenOnline
26 Apr 202728 Apr 20273OpenOnline
28 Apr 202730 Apr 20273OpenOnline
11 May 202713 May 20273OpenOnline
1 Jun 20273 Jun 20273OpenClassroom