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ServiceNowIntermediate

Service Mapping Fundamentals

Duration

3 days

Language

English

Exam

SNSMF

Level

Intermediate

Course introduction & overview

Service Mapping Fundamentals introduces the ServiceNow Service Mapping solution and its role in discovering and modeling application services. Learners explore how service maps help manage service health, assess business impact, and support root cause analysis through top-down discovery. Hands-on exercises provide practical experience in creating and maintaining service maps within the ServiceNow platform.

Your course package includes: β€’ Expert Instructor-led training β€’ Instructor guidance and support β€’ Official courseware and other relevant learning materials β€’ Hands-on exercises and real-world examples β€’ Practice tests and exam preparation (if applicable) β€’ Access to labs environment (if applicable) β€’ Certificate of completion β€’ Meals, snacks, beverages, tea, and coffee (for classroom courses)
ServiceNow

ServiceNow

ServiceNow courses and certification programmes cover digital workflows, IT service management and enterprise automation. ServiceNow is a leading provider of workflow automation platforms.

Course Dates & Delivery Format

StartEndDaysStatusFormat
29 Sept 20261 Oct 20263OpenOnline
13 Oct 202615 Oct 20263OpenClassroom
9 Dec 202611 Dec 20263OpenOnline
20 Jan 202722 Jan 20273OpenOnline
15 Feb 202717 Feb 20273OpenClassroom
1 Mar 20273 Mar 20273OpenOnline
2 Mar 20274 Mar 20273OpenOnline
20 Apr 202722 Apr 20273OpenClassroom
14 Jun 202716 Jun 20273OpenOnline