VeriSM™ Foundation

The VeriSM training equips professionals with the knowledge and skills to manage services effectively. The course covers key concepts such as service management principles, service culture, service ecosystems, and service management models. The program focuses on the VeriSM model and its value-driven approach to service management, including the management mesh framework for selecting the right practices to deliver services effectively. It also explores how modern technologies and management approaches improve service delivery and customer value.