FrontNexus — Your Education Partner
APMG
APMGIntermediate

XLA Institute Experience Management and XLA® Practitioner

Duration

2 days

Language

English

Exam

XLAEMP

Level

Intermediate

Course introduction & overview

The XLA Institute Experience Management and XLA® Practitioner training is aimed at professionals who already understand basic experience concepts and want to advance their skills in applying XLAs in practice. It focuses on developing competence in implementing and managing experience-centric approaches that enhance human outcomes and organisational value. Ideal for experienced service management practitioners and professionals involved in customer and employee experience initiatives.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
APMG

APMG

APMG courses and certifications cover project management, agile, change and governance frameworks. APMG International is a globally recognised accreditation and certification body.

Course Dates & Delivery Format

StartEndDaysStatusFormat
13 Oct 202614 Oct 20262OpenClassroom
1 Dec 20262 Dec 20262OpenOnline
25 Jan 202726 Jan 20272OpenOnline
3 Feb 20274 Feb 20272OpenOnline
8 Feb 20279 Feb 20272OpenClassroom
9 Feb 202710 Feb 20272OpenOnline
24 Feb 202725 Feb 20272OpenOnline
12 Apr 202713 Apr 20272OpenOnline