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APMG
APMGFundamental

FitSM Foundation

Duration

1 days

Language

English

Exam

FSMF

Level

Fundamental

Course introduction & overview

The FitSM Foundation Training introduces participants to the basics of IT Service Management through the FitSM standard, a streamlined and practical approach to managing IT services. This course is ideal for professionals starting in ITSM or those seeking to understand essential service management processes and terminology. Learners will gain clarity on how FitSM structures effective ITSM in an accessible way. Suitable for technical support staff, process owners, and IT practitioners alike.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
APMG

APMG

APMG courses and certifications cover project management, agile, change and governance frameworks. APMG International is a globally recognised accreditation and certification body.

Course Dates & Delivery Format

StartEndDaysStatusFormat
2 Sept 20262 Sept 20261OpenVirtual
8 Sept 20268 Sept 20261OpenClassroom
15 Sept 202615 Sept 20261OpenVirtual