FrontNexus — Your Education Partner

Terms & Conditions

These Terms & Conditions (“Terms”) govern the relationship between FrontNexus (“the Company”) and any individual or organisation enrolling in or purchasing services from the Company (“the Student” or “the Contracting Party”). By submitting a registration form, completing an online booking, or otherwise confirming participation, the Student agrees to be bound by these Terms.

1. Interpretation

1.1 In these Terms:

  • “COMPANY” means FrontNexus ApS (or associated legal entity), including all subsidiaries and partners acting under the FrontNexus brand.
  • “CONTRACTING PARTY” means the individual or organisation responsible for payment of course or service fees.
  • “COURSE” means any training, program, workshop, certification preparation, leadership program, or similar service offered by the Company as described in published materials.
  • “COURSE FEES” means the total fee payable for the selected Course(s), including any optional add-ons, exams, materials, or related services.
  • “COURSE MATERIALS” means any documents, digital materials, guides, presentations, recordings, templates, or other materials provided by the Company for use in connection with a Course.
  • “PUBLISHED MATERIAL” means the Company’s website, brochures, marketing materials, or any other information published by the Company regarding Courses and services.
  • “REGISTRATION FORM” means the booking confirmation, online registration, purchase order, or similar document submitted by the Student or Contracting Party.
  • “STUDENT” means the participant enrolled in the Course.
  • “SERVICES” means all activities provided by the Company, including Courses, consulting, networking groups, events, and partner programs.

1.2 Headings are for convenience only and do not affect interpretation.

1.3 Where the Contracting Party is not the Student, the Contracting Party is responsible for ensuring that the Student complies with any terms applicable to them.

2. Supply of Services

2.1 The Company shall provide the Course or Service to the Student in accordance with these Terms.

2.2 Additional information or clarification may be provided upon written request.

2.3 The Company may correct errors or omissions in Published Material at any time without liability.

2.4 The Company may update course content, instructors, curriculum, or delivery format (including switching certification bodies or adjusting syllabus) where required by industry standards or educational improvements. Such changes shall not materially reduce the quality or purpose of the Course.

3. Fees and Payment

3.1 Unless otherwise agreed in writing, the Course Fee are due at the time of registration.

3.2 If registration occurs fewer than 21 days before the Course start date, all fees must be paid immediately.

3.3 The Company is not obliged to hold a place for any Student whose payment has not been received.

3.4 All prices are exclusive of VAT or applicable taxes.

3.5 Additional fees (e.g., exam fees, optional materials, event participation) may be invoiced after the Course if incurred.

3.6 The Company reserves the right to refuse admission if Course Fees have not been paid in full.

3.7 Once a Student has attended any part of a Course, the full Course Fee is payable, and no refunds apply except as explicitly stated herein.

4. Rights in Course Materials

4.1 All intellectual property rights in Course Materials remain the exclusive property of the Company.

4.2 Students may use Course Materials for personal, non-commercial learning only. Distribution, copying, modification, resale, broadcasting, or publication is strictly prohibited without written permission.

4.3 Unauthorised recording (audio, video, screen-capture) of Courses or materials is forbidden and constitutes grounds for removal without refund.

4.4 Students may not use or distribute unauthorised or pirated training materials, including exam dumps. Continued use may result in removal from the Course.

4.5 The Contracting Party agrees not to disclose confidential business information belonging to the Company.

5. Warranties & Liability

5.1 The Company warrants that Courses will be delivered with reasonable skill and care.

5.2 The Company is not liable for:

  • loss of profit, revenue, business, or goodwill
  • indirect, incidental, punitive, or consequential losses
  • costs relating to travel, accommodation, scheduling, cancellations, or third-party services
  • technological failures outside the Company’s control

5.3 Except for liability that cannot be excluded by law (e.g., death or personal injury caused by negligence), the Company’s total aggregate liability under this Contract shall not exceed the amount of the Course Fees paid.

5.4 The Student is solely responsible for determining whether the Course meets their requirements.

5.5 The Company does not guarantee that any Student will achieve certification, qualification, or exam success.

5.6 The Company is not liable for delays or non-performance caused by events outside its reasonable control, including but not limited to illness, instructor unavailability, strike, government restrictions, pandemics, weather disruption, or technical failure.

6. Cancellation, Rescheduling & Refunds

6.1 Up to 21 days prior to the Course start date, the Contracting Party may reschedule once at no cost (subject to availability). Additional reschedules incur an administrative fee.

6.2 Rescheduling within 21 days of the Course start is treated as a cancellation.

6.3 Cancellations more than 21 days before the start are permitted but subject to an administrative fee and the cost of any materials already provided.

6.4 Cancellations within 21 days result in forfeiture of all Course Fees.

6.5 If a Student does not attend the Course or a rescheduled Course within 12 months of registration, all fees are forfeited.

6.6 If the Company cancels or reschedules a Course due to unforeseen circumstances, the Student may transfer to a future Course or receive a refund minus the value of any materials already provided. No additional compensation or damages will be payable.

6.7 The Company is not responsible for any travel, accommodation, or related costs incurred by the Student.

7. General

7.1 These Terms, together with the Registration Form, constitute the entire agreement between the parties.

7.2 Any notices shall be sent to the registered business address or email associated with the Contract.

7.5 The Contract is governed by Danish law and disputes shall be subject to Danish courts unless otherwise agreed.

7.6 Only the parties to this Contract have rights to enforce its terms.