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PECB
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ISO/IEC 20000 IT Service Management System Lead Auditor

Duration

4 days

Language

English

Exam

ISO20000LA

Level

Expert

Course introduction & overview

The ISO/IEC 20000 Lead Auditor training is designed for professionals who aspire to lead and perform IT service management system audits based on ISO/IEC 20000‑1. Intended for auditors, managers, consultants, and technical experts, this course deepens your understanding of service management system audit processes and standards. The curriculum blends theoretical knowledge with practical application to prepare participants for real audit scenarios.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
PECB

PECB

PECB courses and certifications cover ISO standards, governance, risk and compliance. PECB is a globally recognised certification body.

Course Dates & Delivery Format

StartEndDaysStatusFormat
9 Sept 202614 Sept 20264OpenClassroom
9 Nov 202612 Nov 20264OpenVirtual
16 Nov 202619 Nov 20264OpenVirtual