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ServiceNowIntermediate

IT Service Management (ITSM) Implementation

Duration

3 days

Language

English

Exam

SNITSMI

Level

Intermediate

Course introduction & overview

IT Service Management (ITSM) Implementation focuses on configuring and implementing core ServiceNow ITSM applications to support efficient service delivery. Learners gain practical experience with key ITSM processes and best practices through hands-on activities and guided scenarios. The course provides delegate with the foundation needed to successfully implement and manage ServiceNow ITSM solutions.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
ServiceNow

ServiceNow

ServiceNow courses and certification programmes cover digital workflows, IT service management and enterprise automation. ServiceNow is a leading provider of workflow automation platforms.

Course Dates & Delivery Format

StartEndDaysStatusFormat
7 Sept 20269 Sept 20263OpenVirtual
15 Oct 202619 Oct 20263OpenClassroom
26 Oct 202628 Oct 20263OpenVirtual