Microsoft 365 Copilot and Agent Administration Fundamentals

This training provides an accessible entry point to the fundamental concepts of Microsoft 365 core services, Microsoft 365 Copilot, and AI-driven agent technologies. It is crafted for beginning IT professionals, administrators, and functional consultants who are new to Microsoft 365 administration and AI workflows. Participants will explore administrative controls, responsible data protection techniques, and basic governance strategies across the Microsoft 365 ecosystem. By the end of the course, learners will be familiar with navigating admin centers, managing Copilot and agents, and understanding key security and compliance considerations. This course requires no prior hands-on experience and prepares learners for broader responsibilities in modern digital workplace environments.