APMGFundamental

OpenSM™ Foundation

Duration

3 days

Language

English

Exam

OSMF

Level

Fundamental

Course introduction & overview

The OpenSM™ Foundation course introduces the principles and terminology of the OpenSM framework, which focuses on sustainable service management for IT-enabled services. This course is suitable for individuals new to service management or those with some experience who want to align with a structured, sustainability-centric approach. The course is relevant for professionals aiming to contribute to improved service management outcomes.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)

APMG

APMG courses and certifications cover project management, agile, change and governance frameworks. APMG International is a globally recognised accreditation and certification body.

Course Dates & Delivery Format

Start	End	Days	Status	Format
10 Aug 2026	12 Aug 2026	3	Open	Virtual
25 Aug 2026	27 Aug 2026	3	Open	Classroom
22 Oct 2026	26 Oct 2026	3	Open	Virtual

OpenSM™ Foundation

Course introduction & overview

Course Summary

Training Curriculum

Training & Next Steps after Booking

Training What's Included?

Course Dates & Delivery Format