APMGFundamental

Service Automation Foundation

Duration

3 days

Language

English

Exam

SAF

Level

Fundamental

Course introduction & overview

The Service Automation Foundation Training is designed for professionals seeking a solid understanding of structured approaches to service automation. This course focuses on how automated services can enhance efficiency, reduce manual effort, and improve customer experience. It is suitable for individuals involved in service design, digital transformation, or operational improvement. Participants don’t need advanced technical background but benefit from familiarity with service management principles.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)

APMG

APMG courses and certifications cover project management, agile, change and governance frameworks. APMG International is a globally recognised accreditation and certification body.

Course Dates & Delivery Format

Start	End	Days	Status	Format
10 Aug 2026	12 Aug 2026	3	Open	Classroom
13 Aug 2026	17 Aug 2026	3	Open	Virtual
14 Dec 2026	16 Dec 2026	3	Open	Virtual

Service Automation Foundation

Course introduction & overview

Course Summary

Training Curriculum

Training & Next Steps after Booking

Training What's Included?

Course Dates & Delivery Format