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ServiceNow
ServiceNowExpert

Service Mapping Advanced

Duration

3 days

Language

English

Exam

SNSMA

Level

Expert

Course introduction & overview

This training is an Advanced Level course that covers the necessary skills to enable successful delivery of Service Mapping deployments. The course is an extension of the Service Mapping Fundamentals prerequisite course and provides additional best practices that are centered around implementing in order to best interact with the customer.

Your course package includes: • Expert Instructor-led training • Instructor guidance and support • Official courseware and other relevant learning materials • Hands-on exercises and real-world examples • Practice tests and exam preparation (if applicable) • Access to labs environment (if applicable) • Certificate of completion • Meals, snacks, beverages, tea, and coffee (for classroom courses)
ServiceNow

ServiceNow

ServiceNow courses and certification programmes cover digital workflows, IT service management and enterprise automation. ServiceNow is a leading provider of workflow automation platforms.

Course Dates & Delivery Format

StartEndDaysStatusFormat
21 Sept 202623 Sept 20263OpenVirtual
23 Sept 202625 Sept 20263OpenVirtual
7 Dec 20269 Dec 20263OpenClassroom